PlugMesh — Customer Data Platform for modern commerce

 The problem 

Your customer data is everywhere — and nowhere.

A typical commerce brand keeps customer data across 5–10 disconnected systems. No single tool knows the full story of who your customer is and what they did.

Data Is Scattered

Customer data is spread across Shopify, İkas, CRM systems, advertising platforms, and web forms, leaving every platform with only part of the customer story.

Manual Segmentation

Creating customer segments often requires exporting CSV files, combining spreadsheets, and repeating the same manual work over and over.

Disconnected Campaigns

Email, SMS, and WhatsApp campaigns are managed in separate tools without a shared audience or unified performance insights.

Limited Customer Visibility

Without real-time customer insights, valuable engagement opportunities are often missed before you can take action.

 The solution 

One platform, from raw data to results.

PlugMesh collapses your entire customer workflow into a single, connected flow.

Connect

Plug in Shopify, İkas, Meta, forms & API

Collect

Resolve identity into one 360° profile

Segment

Rule-based, dynamic audiences that self-update

Launch

Send SMS, email & WhatsApp campaigns

Analyze

Measure delivery, opens & conversions

 Integrations 

Connect your stack in minutes.

Turkey-focused and global connectors across e-commerce, messaging and lead capture — plus a webhook engine and REST API for everything else.

 Sources 

S Shopify

İ İkas

W WooCommerce

T Ticimax

I Ideasoft

M Meta Lead Ads

+ Webhooks · REST API · CSV / XLSX import

One customer profile

Identity resolution & events

 Channels 

Mailchimp · SendGrid · Gmail · Mailjet

SMS

JetSMS · Netgsm · Twilio · +3 TR

Cloud API (Meta Graph)

Push

FCM / APNs

Coming soon

Klaviyo Telegram Apple Wallet BigQuery / Snowflake Export Outbound Webhooks

 Social Media HubOptional module 

Turn Instagram & WhatsApp chats into leads.

PlugMesh analyzes every DM and comment to generate leads, detect intent and score them — then syncs the signals straight into your CDP. No raw message archive, just meaningful events and traits.

Intent detection — purchase, price, size, complaint & more

Automatic lead scoring — transparent, rule-based, tunable

Cross-channel identity — merges phone & Instagram profiles

CDP sync — writes customers, events & traits for segments

@ayse.styles

Instagram · Direct message

now

Bu elbisenin S bedeni ne zaman gelir? Fiyatı da 750₺ mı?

Detected intent

Size inquiry Price inquiry Purchase intent

Lead score

Purchase intent +40

Size inquiry +20

Price inquiry +15

 Synced to CDP · intent_detected → segment 

 Features 

Everything a CDP should be.

A complete customer data platform — identity, events, segments, campaigns and analytics — built on a modern, modular architecture.

Unified Customer Profile

Merge customer data from email, phone, and multiple data sources into a single, unified customer profile.

Advanced Segmentation

Create rule-based dynamic segments that automatically stay up to date as new customer data arrives.

Real-time Event Processing

Capture, process, and monitor customer events in real time from all connected data sources.

Marketing Automation

Automate SMS, email, and WhatsApp journeys using event-driven workflows and custom automation rules.

Campaign Management

Launch targeted SMS, email, and WhatsApp campaigns for any customer segment from a single platform.

Analytics & Insights

Monitor campaign performance, customer behavior, and audience insights with real-time analytics.

Flexible Integrations

Connect Shopify, İkas, Meta Lead Ads, webhooks, and REST APIs in just a few clicks.

API First

Access every platform capability through clean, well-documented REST APIs built for developers.

Scalable Infrastructure

Handle growing customer data with confidence. Plugmesh is built on a high-performance, scalable architecture designed for growing businesses.

 The platform 

Your whole customer world, one workspace.

Segment builder, live charts, campaigns and customer timelines — side by side, always in sync.

Audiences

Country: TR Last order < 30d + Add filter

 Synced 

Segment builder

WHERE

total_spent > ₺2,500

AND

WHERE

last_order within 30d

AND

WHERE

source = Shopify

Matching customers

2,140

Revenue attributed

+18.2%

₺1.24M

Channel mix

Email 48%

SMS 34%

WhatsApp 18%

Campaigns

Winback · VIP 30d SMS RUNNING

Cart recovery flow Email RUNNING

New collection launch WhatsApp SCHEDULED

Ayşe Yılmaz

VIP · ₺8,420 LTV

TIMELINE

Placed order · ₺640

2h ago · Shopify

Opened SMS campaign

5h ago · Winback

Added to cart

1d ago · Web

Joined via Meta Lead Ad

12d ago

 How it works 

Live in four steps.

01

Connect

Link Shopify, İkas, Meta Lead Ads, web forms and your API in a few clicks.

02

Collect

Every event and identity resolves into a single, deduplicated customer profile.

03

Segment

Build dynamic audiences with rules that keep themselves up to date automatically.

04

Launch campaign

Send SMS, email & WhatsApp — then watch results land in your dashboard live.

One customer profile,
across every channel.